Privacy policy

1. Data controller

Company: J&G ALMAZO S.L.

Tax ID: B75954289

Address: calle Victoria Martin Barhie nº7, 3ªA, 11011 Cádiz

Email: contacto@garaldentist.com

Telephone: 681 39 98 56

2. What data we process

Data you provide when purchasing: name, delivery address, telephone, email and the data needed to manage the order, invoicing and shipping. Full card details are not stored on this website; they are processed by the payment provider (Stripe).

Data you provide when contacting us: name, email and the content of your message.

Data you provide when posting a review: name or nickname, country, rating, text, photos (optional), order number (optional) and email. Your name or nickname, country, rating, text and photos are published; your email and order number are not shown and are only used to verify your purchase.

Browsing data: in an aggregated and anonymous way through analytics tools (Google Analytics 4), only if you have given your consent.

Purchase data sent to Google: if you have accepted statistics cookies, when your purchase is completed we send Google Analytics (and, from there, Google Ads) the order number, amount, currency and products bought, together with the identifiers of the Google cookies. This is sent by our server and does not include your name, email, phone number or address.

3. What we use your data for

Managing and processing orders, payments, shipping, returns and warranties.

Issuing the corresponding invoices and complying with legal obligations (tax and commercial).

Responding to queries made through the contact form and the published contact channels.

Publishing and moderating customer reviews and marking those that correspond to verified purchases.

Improving the experience and operation of the shop through anonymous statistics, where consent is given.

Measure the effectiveness of advertising campaigns (knowing which ad or keyword led to a sale), only when consent has been given.

4. Legal basis for processing

Performance of the sales contract: to manage orders, payments and shipping.

Consent: for the use of statistics and marketing cookies, to publish your review and to respond to queries that do not arise from a contract.

Legal obligation: for issuing and keeping invoices in accordance with tax and commercial regulations.

Legitimate interest: for the maintenance and security of the website.

5. Who we share your data with

We only share data with the providers essential to provide the service: payment platform (Stripe), shipping companies, hosting provider, Google analytics and advertising tools (only with consent) and advisers required by law. We do not sell your personal data to third parties.

6. Data retention

We keep the data for as long as necessary for each purpose and, in any case, for the periods required by tax and commercial regulations (generally 6 years). Anonymous browsing data is kept as long as it is useful for improving the service.

7. Your rights

You may exercise your rights of access, rectification, erasure, objection, restriction of processing and portability by writing to contacto@garaldentist.com, enclosing a copy of your ID document.

If you believe that the processing does not comply with the regulations, you may lodge a complaint with the Spanish Data Protection Agency (www.aepd.es).

8. International transfers

By using Google tools (Analytics, Ads and Merchant Center), data may be transferred to Google servers in the United States. These transfers are covered by the EU-US Data Privacy Framework or the European Commission standard contractual clauses, and only take place if you give your consent.

9. Security

We apply reasonable technical and organisational measures to protect your data (restricted access, encrypted communications and payment data managed by Stripe). No Internet-connected system is absolutely secure, so we cannot guarantee absolute security.

10. Changes to this policy

We may update this policy to adapt to legislative or operational changes. We will inform you of relevant changes by publishing the updated version on this page.